Welcome to 9Line's status page for service status and updates. Here you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Cisco CER/UCM/HCS Integrations
Operational
90 days ago
99.99
% uptime
Today
CER API
Operational
90 days ago
99.99
% uptime
Today
Jabber Portal
Operational
90 days ago
99.99
% uptime
Today
BroadWorks Integrations
Operational
90 days ago
99.99
% uptime
Today
BroadWorks API
Operational
90 days ago
99.99
% uptime
Today
HELD Services
Operational
90 days ago
99.99
% uptime
Today
HELD Primary
Operational
90 days ago
99.99
% uptime
Today
HELD Secondary
Operational
90 days ago
99.99
% uptime
Today
Core Infrastructure
Operational
90 days ago
99.99
% uptime
Today
Calling API
Operational
90 days ago
99.99
% uptime
Today
User Portal
Operational
90 days ago
99.99
% uptime
Today
US - SBCs - Primary Cluster (SC)
Operational
90 days ago
100.0
% uptime
Today
US - SBCs - Secondary Cluster (W2)
Operational
90 days ago
100.0
% uptime
Today
PSTN Routing Gateways
Operational
90 days ago
100.0
% uptime
Today
US - SBCs - Primary Cluster (E2)
Operational
90 days ago
100.0
% uptime
Today
Non-Critical
Operational
90 days ago
99.99
% uptime
Today
Website
Operational
90 days ago
99.99
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The underlying failure was due to an underlying Azure host failure. We are working with the Microsoft teams to gather root cause information and an incident report will be provided when complete.
Dec 5, 17:32 CST
Identified -
While the investigation continues, the affected system was removed from the cluster and service is fully operational.
Dec 5, 17:17 CST
Investigating -
We are currently investigating the West2 SBC environment and intermittent call setup delays.
Dec 5, 17:09 CST