Call Server Updates
Scheduled Maintenance Report for 9Line
Completed
The scheduled maintenance has been completed.
Posted May 20, 2022 - 21:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2022 - 18:00 CDT
Scheduled
Overview
9Line will be performing maintenance to our call servers to support new features.

Service Impact
Due to load balancing and high availability, we do not anticipate any service disruption to critical services during this maintenance.

Duration of Impact
While we expect no impact to services, if a 911 call occurred at the same time the service endpoint is switched, your equipment will automatically attempt the other service endpoints. There may be a small delay in call signaling/setup as your SBC/voice gateway switches peers.

To contact 9Line regarding this scheduled maintenance, please open a ticket: https://9line.zendesk.com
Posted May 18, 2022 - 19:45 CDT
This scheduled maintenance affected: Core Infrastructure (US - SBCs - Primary Cluster (SC), US - SBCs - Secondary Cluster (W2), PSTN Routing Gateways).