Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 08, 2022 - 19:01 CST
Scheduled
Overview: 9Line will be performing maintenance that will update the production database schema to support new features.
Service Impact: Due to load balancing and high availability, we do not anticipate any service disruption to critical services during this maintenance.
Duration of Impact: While we expect no impact to services, if a 911 call occurred at the same time the database is switched, your equipment will automatically attempt the other service endpoints. There may be a small additional delay in call signaling/setup as your voice gateway switches peers.
To contact 9Line regarding this scheduled maintenance, please open a ticket: https://9line.zendesk.com
Posted Jan 05, 2022 - 18:12 CST
This scheduled maintenance affected: Cisco CER/UCM/HCS Integrations (CER API, Jabber Portal), Core Infrastructure (Calling API, User Portal, US - SBCs - Primary Cluster (SC), US - SBCs - Secondary Cluster (W2), PSTN Routing Gateways), and BroadWorks Integrations (BroadWorks API).